This Privacy Policy explains how Backlinks.Cafe collects, uses, and protects your personal information when you use our services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password
- Profile Information: Company name, website URL, phone number
- Payment Information: PayPal email, USDT wallet address, Binance ID (we do not store full card numbers)
- Order Information: Service requirements, target keywords, website URLs, uploaded files
- Communications: Messages sent through our order chat and support ticket system
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: IP address, browser type, operating system
- Cookies: Session cookies required for platform functionality
- Email Tracking: Whether campaign emails are opened (for outreach campaigns only)
1.3 Information from Third Parties
- Payment processors (PayPal, Stripe, Paddle, NowPayments) share transaction confirmations
- Referral tracking when you use a referral link to register
2. How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|
| Deliver services and process orders | Account, order, payment info | Contract performance |
| Process payments and prevent fraud | Payment info, IP address | Contract + Legal obligation |
| Send order updates and notifications | Email, order status | Contract performance |
| Manage referral commissions and payouts | Account, payment, referral data | Contract performance |
| Improve our platform and services | Usage data, feedback | Legitimate interest |
| Comply with legal obligations | All data as required | Legal obligation |
| Send marketing emails (with consent) | Email address | Consent |
3. Cookies & Tracking
We use the following types of cookies:
- Essential Cookies: Required for login sessions and security. Cannot be disabled.
- Analytics Cookies: Google Analytics to understand usage patterns (can be disabled)
- Marketing Pixels: Facebook Pixel and Google Tag Manager for ad performance tracking (can be disabled)
Email open tracking pixels are embedded in outreach campaign emails sent through our CRM system. Recipients can opt out by clicking the unsubscribe link included in every campaign email.
4. Data Sharing & Third Parties
We do not sell your personal data. We share data only with:
- Payment Processors: PayPal, Stripe, Paddle, NowPayments — to process transactions
- Email Service Providers: SMTP providers for transactional emails
- Analytics Providers: Google Analytics (anonymized usage data)
- AI Providers: OpenAI (for AI email generation — no personal client data is sent)
- Legal Authorities: When required by law or to protect our rights
All third-party providers are bound by their own privacy policies and data processing agreements.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive credentials
- Password hashing using bcrypt
- Regular security updates and patches
- Access controls limiting data access to authorized personnel
Despite these measures, no internet transmission is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
- Account Data: Retained while your account is active and for 2 years after deletion
- Order Data: Retained for 5 years for accounting purposes
- Payment Records: Retained for 7 years as required by financial regulations
- Email Logs: Retained for 1 year
- Session Data: Deleted after session expiry (120 minutes)
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data (subject to legal retention requirements)
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw marketing consent at any time
To exercise these rights, contact us at admin@backlinks.cafe. We will respond within 30 days.
8. International Data Transfers
Backlinks.Cafe operates globally. Your data may be processed in countries outside your own, including the United States. We ensure appropriate safeguards are in place for all international transfers in compliance with applicable data protection laws.
9. Children's Privacy
Our Service is not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Continued use of our Service after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights: